How can we help?

How do I book an experience?

Browse tours, hotels or airport transfers, choose your dates and complete secure checkout. You'll receive an email confirmation once payment is verified.

When is my booking confirmed?

Your booking is confirmed automatically as soon as your payment is verified by our payment provider. You'll see the status update in your dashboard.

How do I cancel a booking?

Open the booking from your dashboard and choose Request cancellation. The applicable cancellation rules are shown on every listing before you pay.

How long do refunds take?

Approved refunds are returned to your original payment method. Most banks reflect the credit within 5–10 business days.

How do I contact my partner?

After payment, your partner's contact details are included in your confirmation email and visible in your bookings dashboard.

How do I become a Travora partner?

Visit the Travora Partners portal to start an application. We review every business before any listing goes live.

Email Support

Send us a message and our team will respond as soon as possible during business hours.

WhatsApp Support

Reach our travel support team on WhatsApp for fast help with active bookings.

WhatsApp number coming soon.

Bookings

Manage your trips, view confirmations and update contact details from your bookings dashboard.

Trust & Safety

Learn how Travora protects every booking, from partner verification to secure payments.