Privacy Policy
This page is maintained by Travora Africa to explain how we handle personal information when you use our website and services. We treat traveler and partner data with care and only use it to deliver the marketplace experience.
Information we collect
We collect the information you provide when you create an account, complete a booking, become a partner or contact support — including name, email, phone number, payment confirmation data and trip details.
How we use information
We use your information to process bookings, communicate with you and your partner, send transactional emails, prevent fraud and improve the platform. We do not sell personal information.
Sharing with partners
When you book an experience, we share the information the partner needs to deliver it — typically your name, contact details and trip preferences. Partners are bound by our partner standards on data handling.
Security
We use encryption in transit, access controls and reputable cloud infrastructure to protect personal data. No system is perfectly secure, but we work continuously to reduce risk.
Your choices
You can update your profile, request access to your data or request deletion by contacting our support team. Some records may be retained where required by law or to resolve disputes.
Contact
For privacy questions, reach the Travora Africa team via the Help Centre.
This page is maintained by Travora Africa as general information for travelers and partners. It is not legal advice.